You asked, we listened.
We have had someone in mind for months now but wanted to make sure that person is up to our standard of service. After a couple of repairs were done very well, we are happy to announce the EU service centre in SM Elettronica 89029 Taurianova (RC), Italy.
With SM Elettronica as DENAFRIPS' appointed EU service centre, there is no need to ship the faulty unit back to us or Vinshine Audio. All repairs service will be done in the EU by SM Elettronica - our trained and certified service centre.
The turn around time is approximately 2 weeks depending on the nature of the issue. Rest be assured that we will prioritise the service as we want to get the DAC back to you as soon as possible!
The RMA procedure remain unchanged.
You asked, we answered.